Return Policy

Refund policy

We want your shopping experience with Cassie & Co. to be the absolute best! If you’re not completely satisfied with your purchase, we will do everything we can to try and make it better!!

Please look over your order as soon as you receive it.

If you think that you've received a defective item,Incorrect Item or are missing items Contacts us. So we can Help!

Please see our simple steps and procedures for returns below:

* Merchandise may be returned for a Gift Card Code that will be sent to the e-mail address provided at checkout Or via Facebook messenger.  You may then apply this to your next order!

* Returns should be postmarked 14 days from the delivery date.

* MAIL ALL RETURNS TO : 7305 Port Place ST Southport Fl 32409

* All SALE items or items purchased with a coupon code are FINAL and cannot be returned.

* All Returned items must remain un-washed, un-worn, and with the original sewn in tags still intact.

* The customer is responsible for the shipping and handling of the returned item(s). We encourage you to hang on to your tracking number for your return as this can help our team provide a specific estimate for when you can expect your gift card code to be processed.

* Original shipping fees are non-refundable.

*Please allow 3-7 business days to process your return once it is received back to us.


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